Kirkay Privacy Policy — Your Data Is Completely Safe With Us

Welcome to Kirkay. We believe your privacy is a fundamental right, and protecting it is our responsibility. This Privacy Policy provides a complete overview of what data we collect when you use the Kirkay website and related services, how it is used, with whom it is shared, and how it is kept secure.

By using Kirkay, you are considered to have accepted the terms of this Privacy Policy. Please read it carefully before creating an account or using our services. If any part is unclear, contact our support team.

Kirkay collects data through various means. We only collect what is strictly required to deliver our services and meet legal obligations.

In addition to the information you provide directly during registration, Kirkay automatically collects certain technical data — including your device type, browser version, IP address, and details about when and how long you use the platform.

Kirkay uses your personal data for the following purposes. Each use is backed by a clear and legitimate reason.

• Account Creation & Management: Your data is used to keep your Kirkay account active and to deliver services tailored to your preferences.
• Payment Processing: Financial information is used to securely process deposits and withdrawals.
• KYC Verification: To verify your identity and age, and to prevent money laundering.
• Customer Service Delivery: To resolve your complaints or queries promptly and effectively.
• Security Verification: To detect fraudulent activity and keep accounts secure.
• Relevant Promotions: To keep you informed of relevant offers and bonuses based on your gaming activity (you can opt out at any time).
• Legal Obligations: To meet regulatory requirements and cooperate with legal processes.

Kirkay never sells your data. However, information may be shared in specific circumstances necessary to operate our services.

• Service Provider Partners: Payment processors, KYC verification providers, and technology infrastructure partners receive only the data necessary to perform their specific services.
• Legal Authorities: Data may be shared in response to court orders, regulatory directives, or lawful requests from law enforcement agencies.
• Anti-Money Laundering: Suspicious financial activity may be reported to the relevant regulatory authority.
• Business Changes: In the event of a Kirkay merger or acquisition, your data may be transferred to the new owner — though the terms of this policy will continue to apply.

Kirkay uses cookies and similar tracking technologies to enhance your gaming experience and ensure the platform functions properly.

• Essential Cookies: Required to maintain login sessions and core platform functionality — these cannot be disabled.
• Functional Cookies: For your language preferences, game settings, and personalized experience.
• Analytics Cookies: To understand which parts of the platform are most used — fully anonymized data.
• Security Cookies: To detect suspicious login attempts and protect your account.

You can manage or delete cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some platform features.

Kirkay follows the highest industry standards to protect your data. Our security infrastructure is built across multiple layers.

• SSL/TLS Encryption: All data transmitted between your browser and our servers is fully encrypted.
• Database Encryption: All sensitive data stored on our systems is kept in an encrypted state.
• Two-Factor Authentication (2FA): Two-factor authentication is available for added account security.
• Regular Security Audits: Third-party experts conduct regular audits of our systems.
• Restricted Access: Only authorized personnel may access your data, and only when necessary.

Under Kirkay's Privacy Policy, you have certain important rights regarding your personal data. These rights are granted in accordance with international data protection laws, including GDPR.

• Right to Know: You can request a summary of what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may object to specific uses of your data.
• Right to Data Portability: You can request your data in a readable format.
• Right to Object: You may request to stop receiving marketing communications at any time.

To exercise any of these rights, contact our support team. Requests are typically processed within 30 days. In some cases, legal constraints may prevent us from fulfilling a request in full — if so, we will explain why.

Kirkay retains your data only for as long as necessary. All information is kept for the duration your account remains active.

• Even after account closure, KYC and transaction data are retained for a minimum of 5 years to meet legal obligations.
• Customer service records are typically retained for up to 2 years.
• Cookie and session data is automatically deleted after a maximum of 13 months.
• Data for marketing communications is retained for as long as you maintain your consent.

Kirkay does not provide services to users under 18. We do not knowingly collect personal data from minors.

Kirkay may update this Privacy Policy from time to time. If any significant changes are made, we will notify you via email or an in-platform notification.

Continued use of Kirkay after any changes to this policy will be considered acceptance of the updated terms. We recommend reviewing this page periodically. You can always check the "Last Updated" date at the top of the page to see when the most recent changes were made.

For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection Team.